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Feedback from ChildCarriers.com Customers Wow! Brad, Jennifer I have bought from you in the past, and always come back to you first. This time was no different. Great service. I will RECOMMEND your company to all other folks! Thank you so much for your help. I really love the live help feature!!! Thanks! Thanks! Jennifer, An order placed 04-08-07 arrived today by FedEx. Just wanted to express my pleasure in how timely your operation runs. Very impressive. Thanks. You guys ROCK! Customer service is such a rare thing these days..thanks and will let people know about you too!!! Thank you! Thank you! Shopping on your site is so much easier I will suggest it to all the moms & dads I know. I will post my product feedback as soon as it arrives. Thanks again, Jessica, Jennifer, Hey there Jennifer, Dear Jessica: Oh, I could just hug you guys right now!!!! Thank you so much, you have no idea what this means to me! Christine and staff, you guys ROCK! Extremely user friendly and refreshing to see in the online marketplace. Thanks very much for the prompt and helpful reply, Stacy. By the way, you guys have a GREAT website. Please tell the people in charge over there. I wish I had found it a long time ago!! Thank you so much for shipping my order so quickly - it arrived today as promised. Your customer service is excellent (I spoke with Becca) and your prices are the best. I will definitely shop with you again. Thank you! Thank you for the information. You have great customer service and I have already recommended you to a couple of my friends. Your prices were great also. Thank you. I will definitely recommend you to others. Your customer service is outstanding. Hope to deal with you again in the future. Thank you so much for notifying me that you received my return. The Customer Service is EXCELLENT!! I would like to commend you & the company for this - good customer service is often hard to find. Wonderful price when compared to others I found around town. Free shipping was what really sold me - I hate to pay shipping! Easy process to purchase. Thank you SOOOO much!!! I can't tell you how nice it is to have such prompt, friendly customer service. It is surprisingly hard to come by these days. I just wanted to say thank you so very much for the fast shipping. I am very much impressed of your great quality of service which is very hard to find these days. I just wanted to say thanks for making this process easy and that your customer service is probably the best I've experienced in a long time - and the best I've ever experienced from an internet company. You really make the transactions personal and I like the tone you take with the customer, like we are talking to the neighborhood retailer, not just some voice over the phone or internet. I will continue to shop here and definitely recommend the site to friends. DUDE, that was fast, helpful and what a pleasant contrast to so much of today's commerce. I am very grateful to you - this is the way to do business. The delivery time was incredibly fast. I was so happy, it was shipped in a matter of a couple of hours from when I placed my order and sent in less than three days! Thank you so very much, the Customer Service I have experienced with Niche Retail is above and beyond any service I have received from any other Retailer on line or face to face. Thank you very much! I received the wind meter that I ordered in excellent condition and in just two days from when I placed my order. Your service - ranging from the completeness of the information on your website to the e-mail updates to the delivery of my order - was flawless. In my book, your company has set the new standard for ordering over the internet. Thanks again and good luck on your continued success in the future. WOW! great customer service. I ordered on Monday and my package arrived on Tuesday. Thank you. You are QUICK! You people provide GREAT service! Thanks again, I'm so impressed that you returned my note so quickly! Your company's customer service is out of this world. 11-3-2006 Many, many thanks to both Janice and Jessica if you please let her know next week. Especially for the patience helping someone very far away who is not very sure about his abilities communicating in a foreign language. 11-1-2006 Thank you for you timely response. I have already spoken with one of your representatives online and fixed the problem. This is the best customer service that I have ever dealt with. Thanks again. 10-31-2006 I was quickly able to find exactly what I was looking for on the website. A product that I hadn't seen anywhere else. 10-20-2006 Hi, Janice-I just wanted to thank you for the personal effort you made to include a card in my recent gift order. I appreciate your special trip to the warehouse and your personally writing the gift card that I wanted enclosed with the package. You added the 'human' touch that is so often missing from transactions. Thanks again for your kindness. We will be seeing the recipients within the next two weeks and it's good to know that here was a gift card enclosed. 10-3-2006 This was my first shopping experience with this company. It was very pleasant and the site was easy to navigate. The site was recommended to me by a friend who had made a previous purchase. 10-3-2006 They were having a 30% sale on everything so their prices were actually better than all other online stores I saw. Also the chat online function was great. The gal Jessica helped me tremendously and was very courteous. I'm glad I got her back when my internet access dropped for a minute! 9-21-2006 Lindsey, 7-28-2006 I thank you and greatly appreciate your prompt follow up. Your customer service was a pleasure to receive, and has greatly exceeded any and all expectations. THANK YOU! 7-25-2006 Thanks very much. The customer service has been EXCELLENT and I will shop first on your site in the future for any items that you may carry that I am looking for. 7-18-2006 Jessica, 6-29-2006 Janice, 6-28-2006 WOW What awesome service! Received my order today, monogrammed even! I only ordered it yesterday! Thank you very much! I'm spreading the word! 6-19-2006 Lindsey, 6-14-2006 I can't tell you how much that means to deal with someone so very responsive and helpful. I wish there were more people like you out there. 5-19-2006 Jennifer; 5-18-2006 Thanks Lindsey. It has been great working with Niche Retail. We plan to come back again! 5-8-2006 Thank you very much. I will continue to do business with your fine store. You folks up there are doing a great job. 4-19-2006 Your return process was very clear, reasonable, and straightforward. Much appreciated! 4-7-2006 I just wanted to let you know I think you run a great operation. The
shipping turnaround is the fastest I have experienced. Thanks. 3-27-2006 Jessica - thank you so much for the excellent customer service - this is by far one of the best companies with whom I have ever done business!! Thank you for your quick communication and working towards customer satisfaction (I'm 100% satisfied) I'll be a repeat customer and always recommend your company - thanks again!!! 3-27-2006 Thank you for the email. The product is excellent and your attention to marketing via email correspondence will certainly attract my business to www.nicheretail.com in the future. 3-15-2006 Hey Lindsey, 3-4-2006 Thank You for your immediate response to my situation, It was greatly appreciated, I really expected to email back and forth for days before being heard, Job well done to you. Niche Retail, I have to commend your company, that is just about the most efficient and impressive display of online ordering I have ever seen. Received, approved, then fulfilled in no time at all! Just wanted to let you know that my second flawless order with your company has been completed. I received good advice, fast quotes, and hassle free shipping to Alaska . Thanks for the great service. Cathy S. Thank you so much for your wonderful customer service. I used to be in the Customer Service biz and I know how hard it is to please people. You have done an excellent job and I will tell everyone! Well, they referred me to you for a reason and it's obvious-you all are fast, effecient and live up to your word. Rest assured that we'll be delighted to refer you to others with gusto!
Nice work! I am impressed with your responsiveness, and your attention to customer feedback. Very impressive! My sincere compliments and appreciation. I will recommend your site.
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